Terms & Policy
Once your order has been dispatched, The Little Wears accepts no responsibility for loss or any damage to your package.
1. We ship all orders using registered mail by Thai Post that provide tracking information.
2. The tracking number can be tracked on Thai Post website until it leaves Thailand , then it can be tracked by a couple countries post website such as USPS website, Canada Post website , Singapore Post, Pos Indonesia , etc.
3. We recently got feedback from customers saying some of them don't get shipping confirmation email from Paypal. So i would recommend you to CHECK YOUR PAYPAL for tracking info instead of waiting for email from Paypal.
4. We currently only ship ONCE a week ,every Tuesday OR Thursday .Shipping time is very vary depends on countries and states, approximately about 14 working days or more.
5. HOLIDAY SEASON (!!)
Please expect delay on shipping during and before holiday season such as in March, November and December. Delivery time will be varies and will not arrive in time as expected due to many mails going through customs. This also depends on the destination countries.
6. All mails REQUIRES signature when delivered . If no recipient available, a notification will be left so item can be picked up at post office or request redelivery.
7. In some cases, if your mail is Returned to us because of UNCLAIMED status. We will be gladly to resend the mail once it gets to us at your own cost. If your mail is Returned to us because of WRONG ADDRESS status , we will resend it back to you and we pay for shipping.
Exchanges / Cancellation
For International orders, please choose carefully as we do not offer cancellation ,refunds or exchanges if you simply change your mind. If there is a fault with the product, we will happily exchange (or replace if your item is no longer available the item following these conditions:
1. The Item will need to be posted back to us at your expense.
2. Postage costs to send the item you are exchanging for will also be covered at your expense.
3. The product must be received in it's original condition unworn, and unwashed , and with all tags attached if there was any. We will inspect the return before we issue an exchange.
4. The Little Wears reserves the right to refuse the return if it does not meet these conditions.
5. We don't accept returns.